Do I have to pay you if you cannot find the requested information?
Yes. You must pay for the time spent researching and writing, even if the requested information could not be found. Various circumstances can lead to inconclusive research, for instance if the authorized time is insufficient. Other times, there may have been plenty of time for research but it had to be concluded that the information is not available in any known source.
Even if the genealogy research question is not answered, the research time is never wasted. The research report will show which sources were researched, what the findings were, and how the findings relate to your research question. It is all documented in the research report.
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